I was sceptical in the beginning due to some older reviews and complaints fumfie being scam but I gave it a try and it worked out perfect. Delivery was quick and exactly what I needed (Canon Vixia HF20) for a good price.
Chris Esposito → 01/25/10
Overall things were great. I was a bit hesitant at first as I'd never heard of you before and your fees were quite low comapared to your competators. I did a bit of research online and felt it was worth the risk (figured AMEX would cover me if I got ripped off!). The transaction was simple and everything was as promised.
cjdavid90 → 01/07/10
the product i bought was great. it came in on time and all it took was 3 days. the customer service made everything happen and more. they are nice people who i felt put time in satisfying my needs and im really thankful. i definitely recommend fumfie to anybody looking for a great camera, especially with an unbelievably low price. seriously, i thought it was a scam, but right now i have my brand new camera in hand and i love it.
BLong1 → 01/07/10
Fumfie: another attempt at luring customers in with cheap electronics prices and then attempting to gouge them on accessories. In the end, fumfie is a fairly honest company. I placed an order for a Canon 7D through fumfie on 12-22-09 after reading several positive internet reviews on respected reviewing sites. There were also various reviews stating that Fumfie is a scam. Backed by a no-hassles credit card fraud protection program, I decided to find out for myself. Later that day I was sent an email with the tracking number. The package arrived on jan 5th, one day late. I am pleased with the camera.
LAUMom → 12/14/09
Customer Satisfaction: Very Satisfied (5 of 5)
AMAZING!!! I was pleasantly surprised when the Canon Rebel SLR digital camera arrived 12 days BEFORE the date I was told it would. When I called to confirm my order I was connected with a pleasant and knowledgeable Sales Representative. I would definitely use them again.
I was skeptical at first because of some of the negative "scam" reviews I had read about Fumfie.com. I am really glad I did not listen to those reviews. Some of them complained about the company trying to sell additional accessories & warranties, I thought that is what a good sales rep should do. There was a shipping insurance fee that I was concerned with only because it was not mentioned to me the first time I called. It is on their web-site (not as clear as it could be), I discussed my concern with the Sales Rep, he explained and additional because of my concern he added in a free lens filter to my order.
scammedbyBuydotcom → 12/14/09
I was a little leery, since the price for my Canon HFS10 camcorder was hundreds of dollars less than the better known sites. There is a reason this store has good reviews. They are the real deal. Great prices, quick service, and helpful sales people. They will ask you if you want to add some upgrades but don't pressure you if you say no. I added with extra battery since the one that comes with the camera only lasts 40 min. I got a great price on an extra 4 hour battery. Recently they offered my camera for $20 less on their web site. I asked if they would price match their own store. They explained that their new shipment was purchased at a lower price. In other words, they don't price match. He offered to send me other free products instead of a refund. Both batteries I have need to be charged in the camera so the camera is not usable while charging. I got an external charger for free plus a free full size tripod. I'm sold. I'll always use Fumfie for eve
caspaharris → 12/10/09
I ordered a camera (Canon EOS 50D) from your store on Dec. 18th., and everyone told me it was a rip off because of the price you quoted me. I was also told that i should not expect delivery until well after the holidays. Well, i received the camera before the holidays and it is a new camera and the price was exactly as quoted. The camera works fine and i am delighted with this item. Your store gave me the best price that i could find in my area of the country or on the the internet that i could find. You now have a customer for life when it comes to camera equipment.
mikeandloripatten → 12/04/09
I really enjoyed purchasing our video camera from Fumfie. We tried purchasing the same video camera from a different website a few months ago and found out it was a scam. Due to the scam, we were not able to videotape our son's birth. Two months later, my brother suggested FumFie and the rave reviews it has received. With some residual fear of being scammed again, I went ahead and decided to give it a try. When I called to confirm my order, the service was outstanding and I felt completely safe placing my order. We received our video camera in just a couple of days and immediately began capturing precious moments of our growing son. Thanks FumFie!
At Fumfie.com, we are committed to protecting your privacy online. Your Private Information will never be disclosed to anyone and will be used for business purposes only. All orders are placed through a secure online server. We Use VeriSign a trusted third party to assure your security. Only Authorized persons have access to your information.
Data Security and Protection
We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. We also make every effort to ensure that your purchase experience at Fumfie.com is secure. We use state-of-the-art data encryption technology to protect against loss, misuse or alteration of your user information. Secure Socket Layers (SSL) encrypt the information sent between your computer and our database. In addition, we use Internet fraud screening to protect credit card transactions.
To be sure you're browsing secure pages, check your Web browser's status bar (located at the bottom of the window) for the closed padlock icon. This icon appears in the latest versions of Internet Explorer and Netscape Navigator to tell you that you are viewing a secure web page. Also, all browsers display an "s" after the "http" (https://…) in the Web site address to indicate that you're in a secure environment.
We also protect your purchase by preventing the shipment of merchandise to a fraudulent address. All billing addresses are verified electronically and all alternate shipping addresses are verified manually. Any customer shipping to an address that differs from the billing address must put this alternate address on file with his or her credit card company. We then call the credit card issuer to verify that the customer has indeed put the information on file. If your uncomfortable ordering online you can always order by telephone, toll free 1-866-666-9198
Confirmation, Pricing and Availability:
We make every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours after confirmation. Please note that shipping time does not include processing time. If there is a problem with your order you will receive an email stating more details. Items shipped by UPS Ground may take longer, depending on your location. Special and Custom orders may also take longer to process. Ask our Customer Service Representatives for shipping details when you place your order.Please note that the shipping quoted on the website does not include insurance. Insurance is required on all shipments. All shipments will be insured by the shipping company for the first $100.00, and by our third party insurance company for the remainder of the package. All costs involved in insuring each package unless otherwise authorized by an employee of Fumfie.com will be forwarded to the customer at the time of purchase. Please be aware that because cost prices fluctuate from week to week, we do not offer any price protection once an order has been shipped.
Information Collected
When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information. We may also collect, or our third party ad server and content server will collect the URL you came from, IP address, domain types (e.g. .com or .org, etc.), your browser type, the country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit.
How Information is Used
We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, for statistical purposes and to administer our systems. We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to serve site content, to help administer promotional emails, and to administer warranties purchased. We give them access to the information needed to complete their job. Sometimes that includes a portion of your personal information. Our computer systems protect personal information using an advanced firewall server technology.
Cookies
We use cookies to help identify you when you visit our store and to customize your experience. The cookie contains a randomly assigned user identification number, the country where you are located, and we may track where you came from, and how you browse our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We do not disclose your personal account information or any information about your purchases to anyone.
When you leave our site, we are no longer responsible for protecting your privacy. We suggest your review the policies of the new site. These other sites may use their own "cookies", collect data or solicit personal information from you. Please be advised Fumfie.com is not responsible for the privacy policies and guidelines on these sites.
Fumfie.com reserves the right to modify this policy at any time.
Return Policy
When you shop at Fumfie.com, we want you to be completely satisfied. If you find that you must return an item, we try to make this process as easy as possible!
Please contact our returns department to obtain a Return Merchandise Authorization Number (RMA). You can do so by calling 866-666-9198.
Basic Policy:
Within 7 days of receiving a shipment you may return any un-opened/un-used products for a refund less shipping and %15 restocking fee.
A copy of the original packing slip and RMA (Return Merchandise Authorization) number must accompany all returns.
A refund will be issued only to the original credit card.
Return Instructions:
Use the original packaging or a strong corrugated box.
Pack and tape your package securely.
Follow the instructions in your RMA email to ship the package back to us.
Gift Certificates
Gift certificates cannot be exchanged or returned for cash, credit or check.
Questions?
If, at any time, you have questions about returning an item purchased on Fumfie.com, please call Customer Service department at 1-866-666-9198 or send us an email at info@fumfie.com